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Quick Tips
- Online grievance portal at custcare.jkb.bank.in
- ATM helpdesk has separate geographic number
- Keep account number ready when calling
How to Reach The Jammu & Kashmir Bank Customer Care
- 1Call the helpline — Dial 1800 890 2122 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to jkbcustomercare@jkbmail.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to jkb.bank.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common The Jammu & Kashmir Bank Issues
Users commonly contact The Jammu & Kashmir Bank customer care for these issues:
App keeps crashing
Can't log in
Transfer not going through
OTP not coming
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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