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Quick Tips
- Call 1916 to register complaints about tap water connections
- File grievances at jaljeevanmission.gov.in under Citizen Corner
- Check ejalshakti.gov.in/jjm for real-time dashboard and status
- Contact your local Gram Panchayat for new water connection requests
How to Reach Jal Jeevan Mission Customer Care
- 1Call the helpline — Dial 1916 (toll-free, no charges apply).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to jaljeevanmission.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Jal Jeevan Mission Issues
Users commonly contact Jal Jeevan Mission customer care for these issues:
Can't pay bill online
Portal not loading
Complaint not registering
Meter reading not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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