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Jal Jeevan Mission Helpline & Customer Care

Contact Information

Verified
1916

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Send a complaint directly to Jal Jeevan Mission support.
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Quick Tips

  • Call 1916 to register complaints about tap water connections
  • File grievances at jaljeevanmission.gov.in under Citizen Corner
  • Check ejalshakti.gov.in/jjm for real-time dashboard and status
  • Contact your local Gram Panchayat for new water connection requests

How to Reach Jal Jeevan Mission Customer Care

  1. 1
    Call the helpline — Dial 1916 (toll-free, no charges apply).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to jaljeevanmission.gov.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Jal Jeevan Mission Issues

Users commonly contact Jal Jeevan Mission customer care for these issues:

Can't pay bill online
Portal not loading
Complaint not registering
Meter reading not submitting

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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