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Quick Tips
- Helpdesk handles system issues only — tender clarifications go to the concerned Railway unit
- For SBI payment issues call 022-27566066 or 022-27523618 (24/7)
- Keep vendor registration updated for seamless bid submission
- Check IREPS notices section for scheduled maintenance windows
How to Reach IREPS (Indian Railways eProcurement) Customer Care
- 1Call the helpline — Dial 011-41385200. Available Mon-Sat 8AM-7PM.
- 2Visit the official website — Go to ireps.gov.in for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common IREPS (Indian Railways eProcurement) Issues
Users commonly contact IREPS (Indian Railways eProcurement) customer care for these issues:
Portal not loading
Can't log in
Service unavailable
Form not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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