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Quick Tips
- Use the IRCC web form for non-urgent inquiries to avoid long hold times
- Check your application status online before calling
- Have your UCI number and application number ready when contacting IRCC
How to Reach IRCC Immigration Customer Care
- 1Call the helpline — Dial 1-888-242-2100 (toll-free, no charges apply). Available Mon-Fri 8AM-4PM ET.
- 2Visit the official website — Go to www.ircc-rcci.gc.ca for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common IRCC Immigration Issues
Users commonly contact IRCC Immigration customer care for these issues:
Portal completely down
Can't log in
Service unavailable
Login verification failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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