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Quick Tips
- Call 9696969696 for immediate support — phone calls are answered within 10 seconds during office hours
- Email [email protected] for detailed queries — acknowledgement within 30 minutes
- Visit help.indiamart.com for self-service FAQ and troubleshooting
- For sales enquiries, contact [email protected] separately
- For formal grievances, escalate to [email protected]
How to Reach Indiamart Customer Care
- 1Call the helpline — Dial 9696969696. Available Mon-Sun 7AM-11PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.indiamart.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Indiamart Issues
Users commonly contact Indiamart customer care for these issues:
Can't place order
Checkout not working
Payment failing
Tracking not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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