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IGNOU Helpline & Customer Care

Contact Information

Verified

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Support Hours

9:30 AM - 5:30 PM (Mon-Fri)

Support Email

[email protected]

Official Website

https://www.ignou.ac.in
Send a complaint directly to IGNOU support.
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Quick Tips

  • Distance learning university
  • Apply on IGNOU admission portal
  • Check regional centre for issues
  • Download hall ticket online
  • Grade card on ignou.ac.in

How to Reach IGNOU Customer Care

  1. 1
    Call the helpline — Dial 011-29571000. Available 9:30 AM - 5:30 PM (Mon-Fri).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.ignou.ac.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common IGNOU Issues

Users commonly contact IGNOU customer care for these issues:

Admit card not available
Result not showing
Can't register
Payment stuck

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 7 January 2025

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