Want your brand on this page?Advertise with us
Quick Tips
- Customer care (Delhi & NCR): 1800-1025-109
- PNG gas leak emergency: 155216 (not 1906 — that is national LPG)
- Registered office: 011-46074607
- Pay bill / new PNG connection via IGL portal or app
How to Reach Indraprastha Gas (IGL) Customer Care
- 1Call the helpline — Dial 1800-1025-109 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to customercare.png@igl.co.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.iglonline.net for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Indraprastha Gas (IGL) Issues
Users commonly contact Indraprastha Gas (IGL) customer care for these issues:
Can't pay bill online
Portal not loading
Complaint not registering
Meter reading not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 28 July 2026
Is Indraprastha Gas (IGL) down right now?
Check live status, report issues & see if others are affected