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Quick Tips
- Client helpdesk: 0800 409 6789 / helpdesk.uk@ig.com
- New accounts line 0800 195 3100 is not general client support
- Have your account username ready when calling
How to Reach IG Trading UK Customer Care
- 1Call the helpline — Dial 0800 409 6789 (toll-free, no charges apply).
- 2Email support — Write to helpdesk.uk@ig.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.ig.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common IG Trading UK Issues
Users commonly contact IG Trading UK customer care for these issues:
Service down
Can't log in
Payment failing
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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