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Quick Tips
- Chargeable Gurgaon lines are also listed alongside the toll-free on iffcotokio.co.in.
- Use only official iffco tokio PDFs for claim forms and hospital lists.
- Record your service-request number for follow-ups.
How to Reach IFFCO Tokio General Insurance Customer Care
- 1Call the helpline — Dial 1800 103 5499 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to websupport@iffcotokio.co.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.iffcotokio.co.in/contact-us for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common IFFCO Tokio General Insurance Issues
Users commonly contact IFFCO Tokio General Insurance customer care for these issues:
Portal not loading
Can't renew policy online
App not working
Claim form not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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