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Quick Tips
- Lifetime IEC validity
- PAN-based registration
- Aadhaar e-KYC for verification
How to Reach IEC (Import Export Code) Customer Care
- 1Call the helpline — Dial 1800-111-550 (toll-free, no charges apply). Available Mon-Fri: 9:30 AM - 6:00 PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to dgft.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common IEC (Import Export Code) Issues
Users commonly contact IEC (Import Export Code) customer care for these issues:
Service is completely down
Extremely slow, barely usable
Getting errors on the platform
Can't complete transactions
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.