Want your brand on this page?Advertise with us
Quick Tips
- Register on customer portal
- Premium payment online or auto-debit
- Track policy on website or app
- Raise service request online
- Visit branch for complex issues
How to Reach ICICI Prudential Life Customer Care
- 1Call the helpline — Dial 1800-266-7766 (toll-free, no charges apply). Available 9:00 AM - 7:00 PM (Mon-Sat).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.iciciprulife.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common ICICI Prudential Life Issues
Users commonly contact ICICI Prudential Life customer care for these issues:
App not working
Transaction failed
Account issue
Can't place order
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 7 January 2025
Is ICICI Prudential Life down right now?
Check live status, report issues & see if others are affected