ICA UAE (Federal Authority) Helpline & Customer Care

ICA UAE (Federal Authority) logo

Contact Information

No phone helpline available — use email or the official website below.

Support Hours

Sun-Thu 7:30 AM - 3:30 PM (GST)

Official Website

https://www.icp.gov.ae
Want your brand on this page?Advertise with us

Quick Tips

  • Use the ICA smart app for visa and Emirates ID services
  • Book appointments online to avoid long queues at service centers
  • Keep your passport and Emirates ID details ready for all applications

How to Reach ICA UAE (Federal Authority) Customer Care

  1. 1
    Call the helpline — Dial the number above. Available Sun-Thu 7:30 AM - 3:30 PM (GST).
  2. 2
    Visit the official website — Go to www.icp.gov.ae for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common ICA UAE (Federal Authority) Issues

Users commonly contact ICA UAE (Federal Authority) customer care for these issues:

Portal completely down
Can't log in
Service unavailable
Login verification failing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Is ICA UAE (Federal Authority) down right now?

Check live status, report issues & see if others are affected

Check Status