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HMRC Helpline & Customer Care

Contact Information

Verified

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Support Hours

Mon-Fri 8:00 AM-6:00 PM (closed bank holidays)

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Quick Tips

  • Income Tax enquiries: 0300 200 3300
  • Self Assessment: 0300 200 3310; online tech: 0300 200 3600
  • No general public CS email — use the GOV.UK contact finder

How to Reach HMRC Customer Care

  1. 1
    Call the helpline — Dial 0300 200 3300. Available Mon-Fri 8:00 AM-6:00 PM (closed bank holidays).
  2. 2
    Visit the official website — Go to www.gov.uk/government/organisations/hm-revenue-customs for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common HMRC Issues

Users commonly contact HMRC customer care for these issues:

Portal not loading
Can't log in
Application not submitting
Login verification failing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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