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Quick Tips
- Call the GST Help Desk at 1800-103-4786 for portal issues
- Log tickets at selfservice.gstsystem.in for grievance tracking
- The GST portal helpdesk email has been discontinued - use web portal instead
- For GST law/policy queries, contact CBIC separately
- Try clearing cache and using Chrome if the GST portal is loading slowly
How to Reach GSTN (GST Network) Customer Care
- 1Call the helpline — Dial 1800-103-4786 (toll-free, no charges apply).
- 2Visit the official website — Go to www.gstn.org.in for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common GSTN (GST Network) Issues
Users commonly contact GSTN (GST Network) customer care for these issues:
Portal not loading
Can't log in
Application not submitting
OTP not coming
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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