Want your brand on this page?Advertise with us
Quick Tips
- Report gas emergencies immediately by calling 1-800-663-9911
- Check the FortisBC outage map for electricity service disruptions
- Use the FortisBC online portal to manage your account and payments
How to Reach FortisBC Customer Care
- 1Call the helpline — Dial 1-866-436-7847 (toll-free, no charges apply). Available 24/7 for emergencies, Mon-Fri 7AM-8PM PT for general.
- 2Visit the official website — Go to www.fortisbc.com for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common FortisBC Issues
Users commonly contact FortisBC customer care for these issues:
Can't pay bill online
Portal not loading
Complaint not registering
App not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is FortisBC down right now?
Check live status, report issues & see if others are affected