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Quick Tips
- Use Internet Explorer or Chrome with Java plugin enabled for bid submission
- Register your Digital Signature Certificate (DSC) before bidding
- Contact tender-specific queries to the Tender Inviting Authority directly
- Include Tender ID and portal URL when emailing support
How to Reach eTenders.gov.in Customer Care
- 1Call the helpline — Dial 0120-4493395 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to support-eproc@nic.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to etenders.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common eTenders.gov.in Issues
Users commonly contact eTenders.gov.in customer care for these issues:
Portal not loading
Can't log in
Service unavailable
Form not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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