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Quick Tips
- The bank publishes a separate toll-free for loans/credit-card-related queries on the same page.
- Use only numbers published on equitasbank.com; watch for spoofed outbound calls.
- For suspected fraud, disconnect and call back using the official toll-free.
How to Reach Equitas Small Finance Bank Customer Care
- 1Call the helpline — Dial 1800 103 1222 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to customerservice@equitas.bank.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to equitasbank.com/head-office for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Equitas Small Finance Bank Issues
Users commonly contact Equitas Small Finance Bank customer care for these issues:
App not working
Can't log in
Transfer failing
Account locked out
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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