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Dot And Key Helpline & Customer Care

Contact Information

Verified

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Support Hours

Mon-Fri 10AM-6:30PM, Sat 10AM-5PM

Support Email

[email protected]
Send a complaint directly to Dot And Key support.
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Quick Tips

  • Call 080-44132967 for customer support during business hours
  • Email [email protected] for order cancellations, product queries, and complaints
  • Alternate contact: 8447704734 with IVR for shipment, order, product, and other queries
  • WhatsApp support at 96749-90212 for quick assistance
  • Orders can only be cancelled before shipping — email [email protected] promptly

How to Reach Dot And Key Customer Care

  1. 1
    Call the helpline — Dial 080-44132967. Available Mon-Fri 10AM-6:30PM, Sat 10AM-5PM.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.dotandkey.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Dot And Key Issues

Users commonly contact Dot And Key customer care for these issues:

Can't place order
Payment failing
Exchange request not working
Return not submitting

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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