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Quick Tips
- Call the helpline for immediate consultation booking
- Try the DocOnline app for video consultations
- Check email for prescription and consultation history
How to Reach DocOnline Customer Care
- 1Call the helpline — Dial 0866-288-2888.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.doconline.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common DocOnline Issues
Users commonly contact DocOnline customer care for these issues:
Video call not connecting
Can't book appointment
App not loading
Consultation not starting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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