Want your brand on this page?Advertise with us
Quick Tips
- Only defence organizations under MoD can publish tenders here
- Register DSC before attempting bid submission
- Check corrigendum section for tender amendments
- Contact the Tender Inviting Authority for tender-specific queries
How to Reach Defence eProcurement Portal Customer Care
- 1Call the helpline — Dial 0120-4493395 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to support-eproc@nic.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to defproc.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Defence eProcurement Portal Issues
Users commonly contact Defence eProcurement Portal customer care for these issues:
Portal not loading
Can't log in
Service unavailable
Form not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is Defence eProcurement Portal down right now?
Check live status, report issues & see if others are affected