Decentro Payments logo

Decentro Payments Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

Mon-Fri, 10 AM - 7 PM

Support Email

[email protected]

Official Website

https://decentro.tech
Send a complaint directly to Decentro Payments support.
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Quick Tips

  • Email [email protected] for API and transaction support
  • For payment aggregation/collections, email [email protected]
  • Business and pricing queries: [email protected]
  • Decentro is a B2B fintech infrastructure platform
  • Trusted by 1,200+ customers including Dhan, Muthoot Finance, Cars24

How to Reach Decentro Payments Customer Care

  1. 1
    Call the helpline — Dial the number above. Available Mon-Fri, 10 AM - 7 PM.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to decentro.tech for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Decentro Payments Issues

Users commonly contact Decentro Payments customer care for these issues:

Payments failing for customers
Dashboard not loading
Integration errors
API not responding

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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