CTU (Chandigarh Transport Undertaking) logo

CTU (Chandigarh Transport Undertaking) Helpline & Customer Care

Contact Information

Verified

Tap to call

Tap to call (Free)

Support Hours

5AM-9PM (Enquiry), 24/7 (Toll-free)

Support Email

[email protected]

Official Website

https://chdctu.gov.in
Send a complaint directly to CTU (Chandigarh Transport Undertaking) support.
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Quick Tips

  • Call toll-free 1800-274-7400 for city bus service complaints
  • ISBT Sector-17 enquiry: 0172-2700006, Sector-43: 0172-2624403
  • Email [email protected] for crew complaints and feedback
  • Visit chdctu.gov.in for route information and schedules

How to Reach CTU (Chandigarh Transport Undertaking) Customer Care

  1. 1
    Call the helpline — Dial 1800-274-7400 (toll-free, no charges apply). Available 5AM-9PM (Enquiry), 24/7 (Toll-free).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to chdctu.gov.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common CTU (Chandigarh Transport Undertaking) Issues

Users commonly contact CTU (Chandigarh Transport Undertaking) customer care for these issues:

Booking not going through
Payment failing
Can't cancel booking
App not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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