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Croma Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

24/7

Support Email

[email protected]

Official Website

https://www.croma.com
Send a complaint directly to Croma support.
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Quick Tips

  • Call 1800-57-27662 for 24-hour customer support on all queries
  • WhatsApp support — send Hi to 94525-94525 for order tracking, invoices, and store info
  • For product issues within the return window, call +91-7207-666-000
  • Email [email protected] for written queries or formal complaints
  • Escalate unresolved issues to [email protected] or [email protected]

How to Reach Croma Customer Care

  1. 1
    Call the helpline — Dial 1800-57-27662 (toll-free, no charges apply). Available 24/7.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.croma.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Croma Issues

Users commonly contact Croma customer care for these issues:

Can't place order
Checkout not working
Payment failing
Tracking not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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