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Cpgrams Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

24/7 (portal); office hours (phone)

Support Email

[email protected]

Official Website

https://pgportal.gov.in
Send a complaint directly to Cpgrams support.
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Quick Tips

  • No toll-free number — lodge grievances ONLY through pgportal.gov.in
  • Email [email protected] for technical issues only
  • Pension grievances: 1800-11-1960 (toll-free) via CPENGRAMS
  • Also accessible via UMANG mobile app
  • Appeal facility available if dissatisfied with resolution

How to Reach Cpgrams Customer Care

  1. 1
    Call the helpline — Dial the number above. Available 24/7 (portal); office hours (phone).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to pgportal.gov.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Cpgrams Issues

Users commonly contact Cpgrams customer care for these issues:

Portal not loading
Can't log in
Application not submitting
OTP not coming

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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