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Central Information Commission Helpline & Customer Care

Contact Information

Verified

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Support Hours

Mon-Fri 9:30AM-6PM (excl. gazetted holidays)

Support Email

[email protected]

Official Website

https://cic.gov.in
Send a complaint directly to Central Information Commission support.
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Quick Tips

  • Call Facilitation Desk at 011-26183053 or 011-26767500 for assistance
  • File second appeals online at dsscic.nic.in
  • Email [email protected] for filing help
  • Office hours: 9:30AM-6PM Mon-Fri (excluding Saturday, Sunday, gazetted holidays)

How to Reach Central Information Commission Customer Care

  1. 1
    Call the helpline — Dial 011-26767500. Available Mon-Fri 9:30AM-6PM (excl. gazetted holidays).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to cic.gov.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Central Information Commission Issues

Users commonly contact Central Information Commission customer care for these issues:

Can't log in
Page not loading
Form won't submit
OTP not coming

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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