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Quick Tips
- Check the official website or app for outage updates
- Include your account region and device when emailing support
- Use Send Complaint on DownRightNow to pre-fill your issue
How to Reach CELPIP Customer Care
- 1Contact support — No phone number is listed for CELPIP. Use the email below or the official website.
- 2Email support — Write to info@celpip.ca. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to celpip.ca for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common CELPIP Issues
Users commonly contact CELPIP customer care for these issues:
Website not loading
Can't log in
Course not loading
Certificate not available
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is CELPIP down right now?
Check live status, report issues & see if others are affected