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CBDT Helpline & Customer Care

Contact Information

Verified

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Support Hours

8:00 AM - 8:00 PM (Mon-Sat)

Send a complaint directly to CBDT support.
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Quick Tips

  • Central Board of Direct Taxes official portal
  • Tax laws and circulars information
  • ITR forms and instructions
  • Check for latest tax notifications
  • Use for official tax policy updates

How to Reach CBDT Customer Care

  1. 1
    Call the helpline — Dial 1800-103-0025 (toll-free, no charges apply). Available 8:00 AM - 8:00 PM (Mon-Sat).
  2. 2
    Email support — Write to e-filofficecpc@incometax.gov.in. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to incometaxindia.gov.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common CBDT Issues

Users commonly contact CBDT customer care for these issues:

Portal not loading
Can't link account
Payment not going through
Application not submitting

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 16 January 2026

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