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Quick Tips
- Sell car in 30 minutes
- Quality checked pre-owned cars
- 6-month warranty on purchase
- Free RC transfer assistance
How to Reach Cars24 Customer Care
- 1Call the helpline — Dial 1800-123-6245 (toll-free, no charges apply). Available 9:00 AM - 9:00 PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.cars24.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Cars24 Issues
Users commonly contact Cars24 customer care for these issues:
Can't place order
Checkout not working
Payment failing
Tracking not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 28 January 2026
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