Canadian Tire Helpline & Customer Care

Canadian Tire logo

Contact Information

No phone helpline available — use email or the official website below.

Tap to call (Free)

Support Hours

Mon-Fri 8AM-10PM, Sat-Sun 9AM-6PM ET

Send a complaint directly to Canadian Tire support.
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Quick Tips

  • Use the Canadian Tire app to check in-store product availability
  • Link your Triangle Rewards card for points on every purchase
  • Check order status online before calling about delivery issues

How to Reach Canadian Tire Customer Care

  1. 1
    Call the helpline — Dial 1-800-387-8803 (toll-free, no charges apply). Available Mon-Fri 8AM-10PM, Sat-Sun 9AM-6PM ET.
  2. 2
    Email support — Write to customerservice@canadiantire.ca. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.canadiantire.ca for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Canadian Tire Issues

Users commonly contact Canadian Tire customer care for these issues:

Website not loading
Can't place order
Can't log in
Payment not going through

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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