California FTB logo

California FTB Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

8:00 AM - 5:00 PM PT (Mon-Fri)

Official Website

https://ftb.ca.gov
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Quick Tips

  • California Franchise Tax Board
  • State income tax filing and payment
  • CalFile for free state filing
  • MyFTB account for online services
  • Keep CA tax forms separate from federal

How to Reach California FTB Customer Care

  1. 1
    Call the helpline — Dial 1-800-852-5711 (toll-free, no charges apply). Available 8:00 AM - 5:00 PM PT (Mon-Fri).
  2. 2
    Visit the official website — Go to ftb.ca.gov for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common California FTB Issues

Users commonly contact California FTB customer care for these issues:

Portal not loading
Can't log in
Application not submitting
Login verification failing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 16 January 2026

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