CAF France logo

CAF France Helpline & Customer Care

Contact Information

3230

Tap to call

Support Hours

Mon-Fri 9AM-4:30PM CET

Official Website

https://www.caf.fr
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Quick Tips

  • Dial 3230 from a French phone for CAF family benefits inquiries
  • Use the Caf - Mon Compte app to check payment status and submit documents
  • Apply for housing aid (APL) online through your CAF account

How to Reach CAF France Customer Care

  1. 1
    Call the helpline — Dial 3230. Available Mon-Fri 9AM-4:30PM CET.
  2. 2
    Visit the official website — Go to www.caf.fr for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common CAF France Issues

Users commonly contact CAF France customer care for these issues:

Portal completely down
Can't log in
Service unavailable
Login verification failing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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