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Quick Tips
- Pay bills via BSES Rajdhani/Yamuna app
- Report outages via 19123
- Use WhatsApp for billing queries
- Download duplicate bill online
How to Reach BSES (Delhi) Customer Care
- 1Call the helpline — Dial 1912 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.bsesdelhi.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common BSES (Delhi) Issues
Users commonly contact BSES (Delhi) customer care for these issues:
Can't pay bill online
Portal not loading
Complaint not registering
Meter reading not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 5 December 2024
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