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Quick Tips
- Use 24/7 Live Chat on the BookMyShow Support Centre for fastest response
- Submit a ticket at support.bookmyshow.com for booking issues
- Escalate unresolved issues to escalations@bookmyshow.com
- Check BookMyShow social media for event cancellation updates
- For grievances, contact the Nodal Officer at nodalofficer@bookmyshow.com
How to Reach BookMyShow Customer Care
- 1Call the helpline — Dial 022-61445050. Available 24/7 (Live Chat); Phone hours vary.
- 2Email support — Write to allears@bookmyshow.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to bookmyshow.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common BookMyShow Issues
Users commonly contact BookMyShow customer care for these issues:
App or site not loading
Booking not completing
Money deducted, no ticket
Refund not received
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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