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Quick Tips
- Call admissions office at 01596-255294 or 01596-255330 for general queries
- For BITSAT help desk, call +91 22610 87545
- Email [email protected] for exam-related queries (not payment)
- Payment queries: [email protected]
- Office hours: Mon-Fri 9AM-1PM and 2PM-5PM, Saturday 9AM-1PM
How to Reach BITS Pilani Customer Care
- 1Call the helpline — Dial 01596-255294.
- 2Visit the official website — Go to www.bits-pilani.ac.in for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common BITS Pilani Issues
Users commonly contact BITS Pilani customer care for these issues:
Portal not loading
Result not showing
Can't register
Fee payment stuck
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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