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Quick Tips
- ISI mark certification
- Hallmarking for jewellery
- Foreign manufacturer certification
How to Reach BIS Certification Portal Customer Care
- 1Call the helpline — Dial 011-23230131. Available Mon-Fri: 9:30 AM - 5:30 PM.
- 2Email support — Write to cmd@bis.gov.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to bis.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common BIS Certification Portal Issues
Users commonly contact BIS Certification Portal customer care for these issues:
Portal not loading
Can't log in
Application not submitting
OTP not coming
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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