Binance logo

Binance Helpline & Customer Care

Contact Information

Verified
In-App Support Only

Support Hours

24/7

Support Email

[email protected]

Official Website

https://www.binance.com
Send a complaint directly to Binance support.
Want your brand on this page?Advertise with us

Quick Tips

  • World's largest crypto exchange
  • Use in-app chat support
  • Check status.binance.com for outages
  • Enable 2FA & anti-phishing code
  • P2P trading available in India
  • Verify official Binance links always

How to Reach Binance Customer Care

  1. 1
    Call the helpline — Dial In-App Support Only. Available 24/7.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.binance.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Binance Issues

Users commonly contact Binance customer care for these issues:

Withdrawal stuck
Deposit not showing
Trading halted
KYC not completing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 19 January 2026

Is Binance down right now?

Check live status, report issues & see if others are affected

Check Status