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Quick Tips
- For UPI global transaction issues, email [email protected]
- Use DigiSaathi (1800-891-3333) for general digital payment queries
- Check transaction status after T+2 working days for pending transactions
- Raise complaints directly via the BHIM app's complaint section
- For failed transactions with amount debited, reversal happens within T+2 working days
How to Reach Bhim Customer Care
- 1Call the helpline — Dial 1800-120-1740 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.bhimupi.org.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Bhim Issues
Users commonly contact Bhim customer care for these issues:
Payment failing
Money deducted, not credited
Wallet won't load
KYC not completing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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