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Quick Tips
- ather-grid-charging — Ather Grid Charging
- Report charging issues directly through the Ather App for fastest resolution
- For general queries call 7676-600-900 (Bengaluru HQ) during business hours
- Email [email protected] for non-urgent product queries
- For formal grievances, contact the Grievance Officer at [email protected] or 7899327733
How to Reach Ather Grid Charging Customer Care
- 1Call the helpline — Dial 7676600900. Available Mon-Fri 10AM-5PM (grievance officer); general support via app.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.atherenergy.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Ather Grid Charging Issues
Users commonly contact Ather Grid Charging customer care for these issues:
Charger not starting
App not loading
Payment failing
Can't find station on app
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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