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Quick Tips
- ather-community — Ather Community
- Call 7676 600 900 for customer support (Mon-Fri 10AM-7PM)
- Email [email protected] for service and vehicle queries
- For merchandise/accessory support, email [email protected]
- For charger refund queries, email [email protected]
How to Reach Ather Community Customer Care
- 1Call the helpline — Dial 7676 600 900. Available Mon-Fri 10AM-7PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to community.atherenergy.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Ather Community Issues
Users commonly contact Ather Community customer care for these issues:
Can't find charger on app
App not loading
Charging session not starting
Payment failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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