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Quick Tips
- 24-hour delivery in metros
- Upload prescription on app
- Loyalty points on purchase
- Apollo Circle membership benefits
How to Reach Apollo Pharmacy Customer Care
- 1Call the helpline — Dial 1860-500-0101. Available 24/7.
- 2Visit the official website — Go to www.apollopharmacy.in for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Apollo Pharmacy Issues
Users commonly contact Apollo Pharmacy customer care for these issues:
Can't place order
Payment failing
App not loading
Order tracking not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 28 January 2026
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