Ameli (Assurance Maladie) logo

Ameli (Assurance Maladie) Helpline & Customer Care

Contact Information

3646

Tap to call

Support Hours

Mon-Fri 8:30AM-5:30PM CET

Official Website

https://www.ameli.fr
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Quick Tips

  • Dial 3646 from a French phone for health insurance inquiries
  • Use the Ameli app to check reimbursements and download attestations
  • Create your Ameli account online to manage your Carte Vitale

How to Reach Ameli (Assurance Maladie) Customer Care

  1. 1
    Call the helpline — Dial 3646. Available Mon-Fri 8:30AM-5:30PM CET.
  2. 2
    Visit the official website — Go to www.ameli.fr for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Ameli (Assurance Maladie) Issues

Users commonly contact Ameli (Assurance Maladie) customer care for these issues:

Service not loading
Can't book
App not loading
Portal down

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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