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Quick Tips
- aiims-online — AIIMS Online
- Book OPD appointments by calling 011-26589142 to 26589145 during working hours
- Use the IVRS helpline 011-26589999 for follow-up appointment scheduling
- For poison emergencies, call toll-free 1800-116-117 (24/7)
- Online appointments available via the ORS portal at ors.gov.in
How to Reach Aiims Online Customer Care
- 1Call the helpline — Dial 011-26588500. Available Mon-Fri 8:30AM-4:30PM, Sat 8:30AM-1:00PM (OPD booking).
- 2Visit the official website — Go to www.aiims.edu for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Aiims Online Issues
Users commonly contact Aiims Online customer care for these issues:
Can't book appointment
Portal not loading
Report not downloading
App not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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