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Quick Tips
- Report power or water outages through the ADDC app for faster response
- Use the ADDC smart services for bill payments during website downtime
- Keep your account number ready when reporting service interruptions
How to Reach ADDC Abu Dhabi Customer Care
- 1Call the helpline — Dial +971 2 515 3000. Available 24/7.
- 2Email support — Write to contactcentre@taqadistribution.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.addc.ae for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common ADDC Abu Dhabi Issues
Users commonly contact ADDC Abu Dhabi customer care for these issues:
Website not loading
Can't log in
Bill payment failing
App not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is ADDC Abu Dhabi down right now?
Check live status, report issues & see if others are affected