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Quick Tips
- Email hello@sweetgreen.com for customer support
- Stores generally do not take phone orders — use the app/website
- Catering questions go to catering@sweetgreen.com
How to Reach Sweetgreen Customer Care
- 1Call the helpline — Dial the number above.
- 2Email support — Write to hello@sweetgreen.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.sweetgreen.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Sweetgreen Issues
Users commonly contact Sweetgreen customer care for these issues:
App not loading
Can't place order
Can't log in
Payment failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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