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Sweetgreen Helpline & Customer Care

Contact Information

Verified

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Send a complaint directly to Sweetgreen support.
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Quick Tips

  • Email hello@sweetgreen.com for customer support
  • Stores generally do not take phone orders — use the app/website
  • Catering questions go to catering@sweetgreen.com

How to Reach Sweetgreen Customer Care

  1. 1
    Call the helpline — Dial the number above.
  2. 2
    Email support — Write to hello@sweetgreen.com. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.sweetgreen.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Sweetgreen Issues

Users commonly contact Sweetgreen customer care for these issues:

App not loading
Can't place order
Can't log in
Payment failing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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