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Quick Tips
- Try the Grofers app if the website is slow
- Check delivery slots availability for your area
- Contact support via in-app chat for order issues
How to Reach Grofers Customer Care
- 1Call the helpline — Dial 9266-00-9266. Available Mon-Sun 8AM-10PM.
- 2Email support — Write to support@grofers.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to grofers.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Grofers Issues
Users commonly contact Grofers customer care for these issues:
Can't place order
Payment failing
App not loading
Tracking not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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