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Quick Tips
- Use the in-app live chat for order issues and refund requests
- Track your delivery in real-time through the Deliveroo app
- Report missing items within 24 hours of delivery for a refund
How to Reach Deliveroo UAE Customer Care
- 1Call the helpline — Dial Online Support Only. Available 24/7.
- 2Email support — Write to customersupport@deliveroo.ae. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.deliveroo.ae for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Deliveroo UAE Issues
Users commonly contact Deliveroo UAE customer care for these issues:
App not loading
Can't place order
Payment failing
Can't log in
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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